Senior Manager, Broking Operations, Policy Servicing

A Senior Manager, Broking Policy Servicing role based in KL with a global leading Insurance Shared Services
YOUR NEW COMPANY
You will be working for a global leading insurance broking shared services centre who is looking for a Senior Manager, Broking Operations to be based in Kuala Lumpur. With an aggressive growth plan and the vision to become a better leader in its field, it continues to gain market share over its competitors.

YOUR NEW ROLE
You will be part of a regional Insurance Shared Service Centre to support Hong Kong and Singapore client needs, responsible with managing the daily operations of broking team in the aspects of policy servicing and processing, ensuring service level agreements on accuracy, productivity and turnaround time per agreed standards with internal/external stakeholders. In that sense, you will be trusted to manage the stakeholders by maintaining and developing interactions and engagement. You will also be required to drive a culture of adherence to policies and procedures by the team as per organisation’s standards and governance.

WHAT YOU’LL NEED TO SUCCEED
To ensure your success within this role, you will possess:

  • More than 15 years of working experience within Insurance Policy Servicing and Policy Administration in General Insurance / Facultative Reinsurance
  • Possess strong people management and leadership skills
  • Excellent time management skills and proven track record in establishing relationships with stakeholders
  • Self-driven and capable of strategic thinking and management
  • High proficiency in English and Cantonese

WHAT YOU’LL GET IN RETURN
In return for your dedication and hard work, you’ll be rewarded with:

  • Promising career with the one of the market leaders within Insurance industry
  • Expanding your work scope and experience in Insurance Policy Servicing to drive the business
  • Involvement and ownership of projects in a growing industry
  • Lead and transform the strategy and future of a well-established team

WHAT YOU NEED TO DO NOW
Apply now with your latest CV if you are interested in this role. For further details or a confidential discussion on other opportunities in Insurance, please contact Jean Cheng at Hays on +60 3 7611 8600 or email Jean.Cheng@hays.com.my

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply. #1219759

Summary

Job Type
Permanent
Industry
Insurance
Location
Malaysia
Specialism
Insurance
Ref:
1219759

Talk to a consultant

Talk to Jean Cheng, the specialist consultant managing this position, located in Kuala Lumpur
Suite 4 and 5, Level 23, Menara 3, Petronas

Telephone: 0327868600