Customer Service Representative

Hiring Customer Service Representative for a well known International banking and financial service company.
Hiring Customer Service Representative position

Your new company:
My Client is a prestigious International Banking and Financial service company
located in Kuala Lumpur.

Your new role:
  • Working in a contact centre environment and handling multiple inbound calls from our customers.
  • Providing high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible.
  • Listening to customers and establishing their needs to offer relevant products, services, and solutions.
  • Taking ownership to complete necessary research and customer follow up or alternatively directing the customer to the appropriate department for resolution.
  • Responsible for achieving individual performance expectations and development whilst maintaining appropriate operational risk control and compliance in all activities.

What you'll need to succeed
  • Able to work in a rotational shift
  • Work on weekends and public holidays
  • Proficient in English (Mandarin is an advantage)
  • Open to fresh graduates

What you'll get in return
  • Permanent role
  • Excellent Benefits
  • Career growth opportunities
  • Talent development
  • Salary up to RM4000 with relevant experience.

What you need to do now

If you are interested in this role, click “apply now” and forward your up-to-date CV. For further details or you would like to have a confidential discussion on other opportunities in insurance industry, please contact Khim at Hays on +60376118600 or email yeekhim.ong@hays.com.my.

#1235126

Summary

Job Type
Permanent
Industry
Banking & Financial Services
Location
Malaysia
Specialism
Banking and Financial Services
Ref:
1235126

Talk to a consultant

Talk to YeeKhim Ong, the specialist consultant managing this position, located in Kuala Lumpur
Level 26, Menara 3, Petronas

Telephone: +60376118600

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