Customer Service Representative

Customer Service Support for one of the world's biggest banks, serving multiple regions' customers.

Your new company
This bank has been supporting its customers for more than 150 years. Their network covers established and emerging markets, serving customers ranging from individuals, families and start-ups, to medium-size companies, major international businesses and governments.

Our clients are looking for people who are ambitious about making a strong contribution to long-term sustainable growth.

Your new role
  • Assisting customers about Credit Card, banking account or Personal Financial products.
  • Handling multiple customer calls and enquiries to offer solutions accordingly.
  • Maintain appropriate operational risk control and compliance in all activities that aligns to bank.
  • This is an inbound call center. Hence, no sales are involved.

What you'll need to succeed
  • Fresh Grad or with experiences are both welcomed, training provided.
  • High level of competency in English communication.
  • Able to work on weekend and Public Holidays.
  • Enthusiastic and self-motivated, with the ability to follow-through.
  • Ability to operate in a multicultural environment.

What you'll get in return
  • Different market exposure.
  • Career progression opportunity.
  • Employee benefits.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email directly to Sammi.Woon@hays.com.my.

Summary

Job Type
Permanent
Industry
Banking & Financial Services
Location
Malaysia
Specialism
Resource Management
Ref:
1212255

Talk to a consultant

Talk to Sammi Woon, the specialist consultant managing this position, located in Kuala Lumpur
Suite 4 and 5, Level 23, Menara 3, Petronas

Telephone: +60376118640