Your new company
An established BPO with a strong regional presence in APAC, supporting the world's leading brands with digital customer care.
Your new role
What you'll need to succeed
- Provision of an excellent support experience to E-payment users via phone, chat, and email
- Investigate and research user issues and identify and escalate bugs so they can be resolved as quickly as possible
- Advocate for users and pass ideas and best practices on to the rest of the team
- Update the internal knowledge base when you discover something new
- Establish effective working relationships with team members and E-payment users
What you'll get in return
- Fluency in Japanese
- Comfortable working with technology
- Always be on the lookout for ways to improve the way we do things
What you need to do now
High remuneration package with great incentives
- International and Fun working culture
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.