Customer Query Senior Associate (Japanese Speaker)

A reputable multinational company is looking for Customer Query (Japanese Speaker) based in Selangor.

Your new company
You’ll be working for a reputable multinational company as Customer Query (Associate / Senior Associate) (Japanese speaker) based in Selangor.

Your new role
  • Manage customer queries
  • Issues resolution
  • Escalate complex issues to relevant department
  • Communicate with various departments and internal and external people
  • Minor operation and reporting tasks
  • Ability to work on shifts if required

What you'll need to succeed
Good spoken/written English and Japanese. Open to fresh graduates and experienced customer servicing candidates. Open to locals and expatriates based in Malaysia. Work visa sponsorship will be provided. Attention to details and possesses good communication and customer servicing will be an added advantage. It is essential you are a team player who an also work on their own initiative.

What you'll get in return
Excellent remuneration package and benefits. Good career progression and opportunity to request for internal transfer to other departments within the company or overseas. Top class training provided.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position in Language positions, please email your updated resume to for a confidential discussion on your career.



Job Type
Supply Chain & Logistics
Accountancy and Finance

Talk to a consultant

Talk to Cheryl Leong, the specialist consultant managing this position, located in Sunway
Corporate Suite 19-01 at Sunway Resort Hotel,, Persiaran Lagoon,

Telephone: +60376118647