Your new company
You’ll be working for a reputable multinational company as Customer Query (Associate / Senior Associate) (Japanese speaker) based in Selangor.
Your new role
What you'll need to succeed
- Manage customer queries
- Issues resolution
- Escalate complex issues to relevant department
- Communicate with various departments and internal and external people
- Minor operation and reporting tasks
- Ability to work on shifts if required
Good spoken/written English and Japanese. Open to fresh graduates and experienced customer servicing candidates. Open to locals and expatriates based in Malaysia. Work visa sponsorship will be provided. Attention to details and possesses good communication and customer servicing will be an added advantage. It is essential you are a team player who an also work on their own initiative.
What you'll get in return
Excellent remuneration package and benefits. Good career progression and opportunity to request for internal transfer to other departments within the company or overseas. Top class training provided.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position in Language positions, please email your updated resume to Cheryl.Leong@hays.com.my for a confidential discussion on your career.