Customer Complaint Executive

MNC Medical Device Company is hiring for Customer Complaint Executive position to be based in Kuala Lumpur.
Your new company
MNC Principle Medical Devices company, focusing on laboratory equipment and other devices across the healthcare sector and currently presence in 50 countries across the globe. They are expanding their team and seeking for Customer Complaint Executive to be based in Kuala Lumpur.

Your new role
For this position, you will be overseeing generated complaints from APAC customers, review the cases report, and safekeep all of the documentation. You will also be assigned to work closely with the Field Service Engineer and Quality Assurance team.

What you'll need to succeed
  • Diploma or Bachelor's Degree in Science, Engineering or Nursing background
  • Candidate who have experience with ISO 13485 and ISO 9000
  • At least 3 years of customer complaints or quality assurance experience within pharmaceutical or medical devices manufacturing industry
  • Ideally, candidate who are keen to work in a fast-faced and matrixes organization

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1220061


Job Type
Healthcare & Medical
Life Sciences

Talk to a consultant

Talk to Wilson Foo, the specialist consultant managing this position, located in Sunway
Level 23, The Pinnacle, Persiaran Lagoon

Telephone: +60376118666

Similar jobs to Customer Complaint Executive

  • Customer Service Executive

    Brilliant Job Opportunity with a Well-Established Hotel Ownership and Management Companies Worldwide
  • Customer Service Representative

    Great Career Opportunity in Kuala Lumpur
  • Customer Service Support - MNC Bank

    Customer Service Support for one of the world's biggest banks, serving the UK region and customers.
  • OTC Senior Specialist (Japanese Speaking)

    A reputable multinational company is looking for OTC Senior Specialist (Japanese Speaking).
  • Credit Collection, Specialist

    As a Credit Recovery and Collection Specialist, you will be responsible for all credit recovery activities.