B2B Service Leader

Global leading ICT company is looking for a B2B Service Leader to be based in Kuala Lumpur

Your new company
Amongst one of the most internationally recognised China based companies in the world, this organisation is a market leader in the IT industry, specifically in the areas of consumer electronics, telecom equipment, networking equipment and semiconductors.

Your new role
You will be Leading the government and enterprise service system and platform (service network, technical support, spare parts supply, etc.) and business delivery process planning and design. You will also be responsible for the business management of the company government and enterprise services, such as bidding, daily business operations, complaint handling, etc., to ensure that the satisfaction of service business in various countries meets the requirements of internal and external customers.

What you'll need to succeed
To ensure your success within this role, you will possess:
  • Graduated with major in computer technology and communication electronics; with Lenovo LCSE or above or industry computer maintenance related certification
  • More than 2 years of PC maintenance experience, proficient in Windows, Linux systems, with software and hardware problem solving experience, familiar with various computer software and hardware responsible, can independently install, debug and troubleshoot.
  • More than 3 years of experience in government or enterprise computer service management, experience in docking with government and enterprise customers, familiar with the service needs of government and enterprise customers, proficient in designing service products based on customer needs, and delivering service systems (such as service networks, technical support, spare parts supply) and business delivery processes.
  • Be able to accept the support of business travel projects in the Asia-Pacific region.

What you'll get in return
In return for your dedication and hard work, you’ll be rewarded with:
  • Significant growth opportunities
  • A challenging position in an everchanging and exciting business
  • Dynamic and highly scalable compensation packages

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1217685


Job Type
Technology & Internet Services

Talk to a consultant

Talk to Desmond Lee, the specialist consultant managing this position, located in Kuala Lumpur
Suite 4 and 5, Level 23, Menara 3, Petronas

Telephone: 0327868600