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Technical Agent (Cebu)


 
- Based in Cebu.
- A global tech company.
- Promising career advancement.

My client is a global tech company, with more than 450 million transactions every day. Existed for 129 years, they are the pioneer and the world leader in consumer transaction


 
- Based in Cebu.
- A global tech company.
- Promising career advancement.

My client is a global tech company, with more than 450 million transactions every day. Existed for 129 years, they are the pioneer and the world leader in consumer transaction technologies, turning everyday interaction with businesses into exceptional experiences. They are passionate in running every day transactions to make your life easier, continuously going beyond niche technologies in their markets. Their solutions help businesses around the world increase revenue, build loyalty, reach new customers and lower their costs of operations.

As the first-point of escalation, the successful candidate will be required to provide Level 1 & Level 2 supports to global end-user in United States & Australia. They will diagnose and troubleshoot for technical issues over the phone.

To be successful in this role, they will be a solutions focused IT all rounder with the ability to effectively communicate at all levels in a clear and confident manner. Ideally, they have strong 3 – 5 years hands-on experience providing general IT solutions and providing technical support in a helpdesk environment, for example, troubleshooting They are willing to work during the night shift. Successful candidate will have relevant IT qualifications degree and enjoys challenges within a busy helpdesk environment.

If you are seeking for opportunity to be a part of continuous learning, research and development, please send your CV (Words Documents ONLY) with confidence to Rebecca Smith at Rebecca.smith@hays.com.my


Summary

Job Type:
Permanent
Industry
Technology & Internet Services
Location
Other
Specialism
IT
Reference
1046343
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Talk to a Consultant

Talk to Rebecca Smith, the specialist consultant managing this position, located in Kuala Lumpur

Suite 4 & 5, Level 23 Menara 3, Petronas

Telephone: +60327868603

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