42862 HR Services (Assistant Manager) (Talent)

Wonderful opportunity for an experienced Assistant Manager, HR Services (Talent) to be based in Kuala Lumpur.

Your new company
You will be joining a well-established German multinational chemical company and the largest chemical producer in the world. They are looking to hire a Assistant Manager, HR Services (Talent) to join their dynamic HR team based in Kuala Lumpur.

Your new role
  • Maintain mutual respect and credibility relationship with Country HR (CHR), Regional HR (RHR), BASF employees and other strategic stakeholders.
  • Work with manager in attending to relevant feedback received during country discussion, monthly operations review meeting and other forms of Customer Feedback. Discuss with manager and team to take actions and implement appropriate solutions which contribute to improvement of customer satisfaction level.
  • Support, guide and coach team member to ensure all deliverables in scopes are meeting service level offering mutually agreed with the Local Companies as well as BSSCKL internal KPI. This include:
  • Ensuring all reporting areas of deliverables are processed according to SOP, with quality and meeting the expected KPI and/or SLA. - Take on reviewer role for operation deliverables and conduct quality check on deliverables prepare by team members to ensure deliverables meet quality standard and necessary control check are in place.
  • Ensure team members to record all areas for improvements. Review documented errors, propose to manager and implement agreed improvement solution.
  • Actively work with team member to identify improvement areas on daily operational processes, support and participate to implement these Improvement initiatives which brings impact to the operation's productivity, efficiency, standardization and harmonization.
  • Provide support and help team members in specific to structure and organize for effective work practices with minimum assistant from manager. Promotes team results as joint achievement, on collaboration within and across department.

What you'll need to succeed
  • With 2 - 4 years working experience in similar function.
  • Preferably experience and familiar working with a world-class HR system (SAP, Oracle, PeopleSoft).
  • Preferably experience in a shared service/outsourcing environment.
  • Experience in people management/team leadership is desired.
  • Experience working in large, diverse teams and able to communicate with different levels.
  • Good analytical skills and have experience in data analysis, statistic or reporting.
  • Proven ability in solving process and technical issue.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact kritanak.haridass@hays.com.my for a confidential discussion on your career. #1221708

Summary

Job Type
Permanent
Industry
Manufacturing & Production
Location
Malaysia
Specialism
Human Resources
Ref:
1221708

Talk to a consultant

Talk to Kritanak Haridass, the specialist consultant managing this position, located in Sunway
Level 23, The Pinnacle, Persiaran Lagoon

Telephone: 0376118678